Prices, Returns, & Exchanges
How much is custom clothing?
The cost of custom clothing can vary widely based on fabric, styling and manufacturer. The costs below represent a starting point.
Imported make: Sport coats - $950, two-piece suits - $1300, three-piece suits - $1600, trousers and vests - $450, and shirts - $275
Domestic make: Sport coats - $2000, two piece suits $3200, three-piece suits - $3950, trousers and vests - $850, and shirts - $375
Knits and Jeans: $350+
Handmade Spanish Shoes: $395 for casual, $450+ for dress.
I live in another state, how do you handle shipping and alterations?
Shipments are done by Priority Mail via USPS or UPS. You will be provided a tracking number and if you want the delivery confirmed by signature. Without signature confirmation we cannot cover lost or stolen packages.
Alterations - most of the time there won’t need to be much done to it, but if there is, we offer up to $100 in alterations, to be paid back to the client via Venmo or Zelle. We ask that you have someone take photos of you wearing the garments from the front back and sides with your arms to your sides. With the jacket on and off and the shirt tucked in. This is so we can see how it fits and give appropriate feedback and make corrections to your future orders.
Returns
Each garment we create is individualized for you including fabric choices, style details and fit. Therefore returns will be limited to those where it was our error and will be assessed on an individual basis. We will confirm all the details to you before going forward with the order.
We are committed to ensuring your satisfaction as we want to make clothes that you are going to love wearing.
If something that goes awry is our fault, we will gladly remake your garment at no cost to you.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover and American Express as well as Venmo and Zelle
Locations and ConsulTation Options
Can I Meet You In Person?
Absolutely - we’d prefer it! Come visit our office by appointment at 4707 N. Broadway Suite 302, Chicago, IL 60640. Click here to schedule an appoinment.
Can You Come to Me?
Yes, we offer in person consulting, design, and delivery services at your office or home for the Chicago metropolitan area and surrounding counties. We can also travel to you anywhere in the Continental US when guarantees are made. Contact us and let’s figure out the best way to serve you!
Can We Consult and Design Virtually?
Yes, we can do consultations and measurements using video conferencing with Google Meets (Preferred) or Zoom. We ask that you have a friend or partner there with you and a clothing tape measure. We will give instructions on how to measure properly.
Special Events & custom
What’s your process like? How do we get started?
Fill out the initial questionnaire, which will allow us to make the most of our first appointment.
We’ll set an initial appointment. We’ll use that time to go over your needs, wants, and lifestyle. Based on that information we’ll look through fabric and design options, then fit the clothing.
Please bring a garment that you generally enjoy the fit of so we have a place to start discussing your desires, expectations and preferences.
For femme presenting clients, we ask that you wear a pair of pants and a shirt, instead of a dress or skirt to make measuring more comfortable.
You’ll receive an emailed invoice for detailing the fabric and styling of each garment. Once you review and to confirm these details, the order will be placed. Orders normally take 6-8 weeks. See below for rush options.
You will be advised once your garments arrive and we’ll set a fitting appointment. Alterations typically take seven to ten business days.
Garments will be delivered and tried on for your approval.
Start wearing your new clothes! Get more information on how we’ll help you build a great wardrobe, and on the services we offer.
Do you offer rush services?
In many cases we can accomodate rushes. There will be a pass-through rush fee, which is based on the speed, type of garment, and manufacturer. Please send us an email to discuss your options.
Shipping can also be expedited. Those charges will be determined once the order has been made and will be determined by the manufacturer. Typically overnight charges can run upwards of $100. Usually we will ship the garment flat to lessen the cost as much as possible.
I’m getting married. What do I do next?
Congratulations! Most suits can be ordered and delivered in the standard time frame: six to eight weeks. Certain styles — tuxedos, morning coats and waistcoats, for example — may require a few extra weeks. The best way to ensure that you get everything you need (without paying rush charges) is to come in for your first fitting as soon as you’ve chosen a date. Generally, we recommend placing your order four months before the wedding.
We’ll schedule the fittings for every person in the wedding party — it’s one less thing to worry about. Just give us a list of names and contact information, and we’ll meet to go over measurements and fit whenever their schedules allow. We can also set up a fitting party, where everyone can get measured and choose options at the same time, either in person or via teleconference.
Secondary fittings can take place in the same way. Once the suits have arrived, we’ll meet with each person individually, or we can take care of the whole group all at once. Alterations should be taken care of one to two weeks prior to the wedding.
If some members of the party live outside of Chicago? No problem. We can perform a virtual fitting online. We will walk the client through the measurement process using video to ensure that the measurements are taken accurately.
Fabrics & Tailoring
Where do you source your fabrics?
We use cloth from all over the world. We currently offer fabrics from:
Vitale Barberis Canonico (Italy)
Carlo Barbera (Italy)
Marzoni (Italy)
Drago (Italy)
Holland and Sherry (England)
Huddersfield (England)
Dugdale Brothers (England)
Standeven (Spain)
and many more!
Need something specific? Let us know, we have many suppliers and connections and can likely get what you need!
Where are your garments made?
Your garments can be made domestically or imported.
Our US partner is a family owned third generation tailor, in business for almost 60 years. This family-owned company has been applying Italian-American handwork technique to modern design. One of only two “Grade 6” menswear brands still in existence, they take great pride in adhering to the great traditions of menswear design and production.
Our domestic custom shirts are also made by a multi-generation, family-owned company. They have operated in New Jersey for over 90 years. They are able to provide styles and fits that no one else in the industry is willing or able to do.
We scoured the industry to find International manufacturers that live up to our rigorous quality standards. We found two that make everything imaginable in impeccable quality in China.
What if I change size in the next year or two?
Alterations on the initial custom garment are always free of charge as long as the weight gain/loss didn’t occur between the initial fitting and the delivery. If that’s the case we will charge a nominal fee for alterations pertaining to that. Future alterations do incur typical alteration fees. We are happy to refit garments for you. Typically a garment has 1-2” of room to let out and can be taken in substantially. Costs and alterations needed are assessed on an individual basis.
What limitations do you have on styles you offer?
Feel free to send your unique ideas and we’ll see what we can do. In most cases the answer will be a resounding “YES!”